1. Order Processing

• Orders are processed within 1–3 business days.
• Orders placed on Sundays or public holidays will be processed the next working day.
• Once dispatched, tracking details will be shared via SMS or email.

Processing time does not include shipping time.

2. Delivery Timelines

Estimated delivery timelines:

• Metro Cities: 3–5 business days
• Non-Metro Areas: 5–8 business days
• Remote Locations: May take longer depending on courier coverage

Delivery timelines are estimates and may vary due to:

• Weather conditions
• Courier partner delays
• Public holidays
• Unforeseen logistical issues

3. Shipping Charges

• Shipping charges (if applicable) are displayed at checkout.
• Reverse shipping charges may apply for exchanges.
• Additional charges may apply for remote delivery areas.

4. Delivery Attempts

Courier partners typically attempt delivery 2–3 times.

If delivery fails due to:

• Incorrect address
• Unavailability of recipient
• Refusal to accept

The order may be returned to us. Re-shipping charges may apply.

5. Lost or Delayed Shipments

If your shipment appears delayed beyond the expected timeline:

• Contact us within 7 days.
• We will coordinate with the courier partner.

Little Genius is not responsible for delays caused by courier partners, natural disasters, or force majeure events.

6. International Shipping

Currently, we ship within India only.
For bulk or international inquiries, please contact us directly.

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