1. Introduction

Little Genius Toys values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit or make a purchase from our website https://littlegeniustoys.in.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Order Details
• Transaction Information
• Communication Records

B. Payment Information

Payments are processed through secure third-party payment gateways. We do not store your full debit/credit card details. Payment gateways may collect and process:

• Card details
• UPI information
• Bank details
• Transaction authorization data

All payment processing is handled in compliance with applicable security standards.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Device type
• Browser type
• Operating system
• Pages visited
• Time spent on website
• Referring website
• Cookies and usage data

3. How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing and fulfilling orders
• Managing payments and refunds
• Shipping and delivery coordination
• Providing customer support
• Sending order confirmations and tracking details
• Responding to inquiries and complaints
• Improving website functionality and user experience
• Preventing fraud and ensuring security
• Sending marketing communications (only if you opt-in)

We do not use your information for unlawful or unrelated purposes.

4. Legal Basis for Processing

We process your information based on:

• Your consent
• Fulfillment of contractual obligations
• Compliance with legal requirements
• Legitimate business interests (such as fraud prevention and analytics)

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website performance
• Analyze visitor behavior
• Personalize user experience
• Remember user preferences

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

• Shipping and courier partners
• Payment gateway providers
• IT and hosting service providers
• Legal authorities when required by law

All third parties are required to maintain confidentiality and use the data only for specified purposes.

7. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

• Secure server hosting
• SSL encryption
• Restricted access to personal information
• Secure payment gateway integration

However, no method of online transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Data Retention

We retain personal information:

• As long as necessary to fulfill orders
• For record-keeping and legal compliance
• To resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.

9. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for marketing communications
• Opt out of promotional emails at any time

To exercise these rights, contact us at contact@littlegeniustoys.in.

10. Children's Privacy

Our products are designed for children; however, our website is intended for use by adults (parents/guardians). We do not knowingly collect personal information directly from children under 18 years of age.

If you believe a child has provided personal information, please contact us for immediate removal.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. Users are advised to review their privacy policies separately.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”

Continued use of the website after changes constitutes acceptance of the revised policy.

13. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

📧 Email: contact@littlegeniustoys.in
📞 Phone / WhatsApp: +91 99718 00806
🕙 Working Hours: 10:00 AM – 5:30 PM (Except Sundays & Public Holidays)